Rick began his career in public safety in 1991 as a Volunteer Firefighter and moved into 9-1-1 in September of 1996. Over the years, he worked as a Telecommunicator, Training Officer, Shift Supervisor, Center Supervisor, and ECC Manager. Rick left the public sector in 2021 to pursue a career within the private sector. Rick is a Senior APCO Member and was awarded his RPL Certification in 2009. Additionally, he has served on numerous APCO Committees ranging in topics from ASAP2PSAP, Emerging Technology, Agency Training, APCO Standards Development, and was the NC APCO Chapter President from 2015-2016. Rick is also active with NENA and has earned his ENP and CMCP Certifications. Rick is currently part of the RapidSOS Public Safety Team as an ECC Engagement Manager for the Southeast Region.